faqs

Yes, we ship all over the world. Shipping rates are preset for orders being shipped to USA and Canada.

For all other international countries, we may need to manually calculate shipping costs. Please email us at moshefinejewellery@gmail.com if you live outside of USA, so we can figure out shipping costs prior to you placing your order.

It depends on where you are.

Generally it takes 5-7 days for local delivery. If items are backordered, we will notify you of delays.

Custom orders generally take 7-10 days for completion, so will ship once its complete.

We will notify you when your item is ready to be shipped.

We can not guarantee delivery times during peak buying seasons, or if there are postal delays.

Please contact us via email at moshefinejewellery@gmail.com if you have any other questions.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always strive to ensure that our customers love our products, but if you do need to return an order, we’re happy to help. We do not offer refunds, but are happy to issue you a full credit or exchange. Please see our Return/Exchange Policy.